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  • Article Check - In Direct Mail Donor Acquisition, Compare Cost Per Donor with Cost Per Dollar

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    The best way to measure your success in direct mail donor acquisition is to examine your cost to raise a donor rather than your cost to raise a dollar.

    Your cost to raise a dollar is a perfectly valid metric in direct mail fundraising, of course. By dividing the cost of your mailing by the gross income, you arrive at a number that helps you compare different mailings, compare results across different years, and compare fundraising methods (such as direct mail versus banquets versus telephone fundraising).

    But acquisition mailings are different than other fundraising letter mailings in one major respect—you are aiming to raise donors first, donations second. An acquisition mailing cannot be considered a success if it acquires no new donors, regardless of how much money

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    Your cost to raise a dollar is a perfectly valid metric in direct mail fundraising, of course. By dividing the cost of your mailing by the gross income, you arrive at a number that helps you compare different mailings, compare results across different years, and compare fundraising methods (such as direct mail versus banquets versus telephone fundraising).

    But acquisition mailings are different than other fundraising letter mailings in one major respect—you are aiming to raise donors first, donations second. An acquisition mailing cannot be considered a success if it acquires no new donors, regardless of how much money

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    rrive at a number that helps you compare different mailings, compare results across different years, and compare fundraising methods (such as direct mail versus banquets versus telephone fundraising).

    But acquisition mailings are different than other fundraising letter mailings in one major respect—you are aiming to raise donors first, donations second. An acquisition mailing cannot be considered a success if it acquires no new donors, regardless of how much money

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    us banquets versus telephone fundraising).

    But acquisition mailings are different than other fundraising letter mailings in one major respect—you are aiming to raise donors first, donations second. An acquisition mailing cannot be considered a success if it acquires no new donors, regardless of how much money

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    ming to raise donors first, donations second. An acquisition mailing cannot be considered a success if it acquires no new donors, regardless of how much money it brings in.

    That’s why you need to measure your cost to raise a donor, and watch that number over time to see how it fluctuates when you mail to new lists or mail new acquisition packages.

    You calculate your cost to raise a dollar by dividing your net cost by the number of donors acquired. Let me illustrate.

    You mail 1,000 packages at a cost of $1 each.
    Total cost: $1,000

    You generate a response rate of 1%.
    Total new donors acquired: 10.

    You raise a total of $750.
    Which means you don’t cover your costs (common in direct mail donor acquisition).
    So your net cost is $250.

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