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Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – t

Many small business computer consulting companies share a familiar headache and frustration-- how do you motivate or have employees follow the rules of your company? Employees can be using your firm as a stepping stone to something bigger, a place to get their feet wet. They are not there for the long run or to win the longest serving employee award. It is time to stop dreaming that you will have employees that will be with you forever. It just isn’t going to happen.

Many business owners of small business computer shops share the same frustrations around having technicians not return phone calls to clients, not filling out time sheets, not sharing information with their peers in the company, and simply just not showing up on time. You are not running a babysitting service and these types of employees can simply use up all of your energy too quickly.

How do you motivate them? First of all you shouldn’t be looking to motivate them. Technicians should be motivated because of the passion that they have for technology, to fixing that hard to fix problem or just having pride in a job well done. When you find a technician that shares this passion and vision as well as one who understands how the game is played in your company, then you reward them. Allow them to stand out from the rest. Rewarding exceptional employees is always a better use of your energy than trying to motivate them. Motivation comes into the game when you do not reward them with a raise or bonus or even show them the door saying that “their services are no longer required.”

Manpower in some areas of Canada is hard to find, so small business IT consulting firms usually end up hiring the best of the worst because that is all that is out there. The worst people, who have jumped from job to job, contract to contract, and city to city because they are just that – the worst, no one wants them, except you! These types of employees end up eating up all your critical resources, your time, your strength and most importantly your reputation. When you fire them, they may just end up at your competition and start using all their time and efforts.

Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – th

the same frustrations around having technicians not return phone calls to clients, not filling out time sheets, not sharing information with their peers in the company, and simply just not showing up on time. You are not running a babysitting service and these types of employees can simply use up all of your energy too quickly.

How do you motivate them? First of all you shouldn’t be looking to motivate them. Technicians should be motivated because of the passion that they have for technology, to fixing that hard to fix problem or just having pride in a job well done. When you find a technician that shares this passion and vision as well as one who understands how the game is played in your company, then you reward them. Allow them to stand out from the rest. Rewarding exceptional employees is always a better use of your energy than trying to motivate them. Motivation comes into the game when you do not reward them with a raise or bonus or even show them the door saying that “their services are no longer required.”

Manpower in some areas of Canada is hard to find, so small business IT consulting firms usually end up hiring the best of the worst because that is all that is out there. The worst people, who have jumped from job to job, contract to contract, and city to city because they are just that – the worst, no one wants them, except you! These types of employees end up eating up all your critical resources, your time, your strength and most importantly your reputation. When you fire them, they may just end up at your competition and start using all their time and efforts.

Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – t

or just having pride in a job well done. When you find a technician that shares this passion and vision as well as one who understands how the game is played in your company, then you reward them. Allow them to stand out from the rest. Rewarding exceptional employees is always a better use of your energy than trying to motivate them. Motivation comes into the game when you do not reward them with a raise or bonus or even show them the door saying that “their services are no longer required.”

Manpower in some areas of Canada is hard to find, so small business IT consulting firms usually end up hiring the best of the worst because that is all that is out there. The worst people, who have jumped from job to job, contract to contract, and city to city because they are just that – the worst, no one wants them, except you! These types of employees end up eating up all your critical resources, your time, your strength and most importantly your reputation. When you fire them, they may just end up at your competition and start using all their time and efforts.

Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – t

s hard to find, so small business IT consulting firms usually end up hiring the best of the worst because that is all that is out there. The worst people, who have jumped from job to job, contract to contract, and city to city because they are just that – the worst, no one wants them, except you! These types of employees end up eating up all your critical resources, your time, your strength and most importantly your reputation. When you fire them, they may just end up at your competition and start using all their time and efforts.

Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – t

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Bad employees are just like bad clients, you need to fire them. This will save you headaches, allow you to sleep at night, and do what is most important-- focus your efforts on the team members that want to be there, have bought in on the company policies and rules, and share the vision of your small business computer consulting business. These are the people that will allow your reputation to grow, give you time to focus on the not urgent but important pieces of the business, keep your client base happy, and most importantly – these are the people that you want to reward, because they are bringing in the extra revenues, allowing the company to grow and increasing your bottom line. You should have no problem sharing your profits with those that contribute to it.

You need to effectively measure all of your team, setup a KPI (Key Performance Indicators) structure in your business and measure all areas of your business. Sales results, service results, customer satisfaction, internal administration and logistics plus many more daily actions that need to be recorded, measured and analyzed. Many small business computer consulting business owners bring someone on and then set them loose to carrying on with their good habits from another job but also their bad habits that do not synch up with your businesses best practices and ways of doing things.

Cut loose the bad employees that soak up all your time, there is no such thing as “I just need them for a little longer” or “just until I hire another person.” They will continue to abuse your systems, your bottom line, and most importantly steal your most valuable asset-- your time with having to deal with it all. Spend your time wisely, on your best employees.