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    If You are the CEO, What Do You Do?
    I have been reading the comments recently posted on a major website about a company that began by helping people beautify their homes.They did this by providing great products at a great price backed by excellent Customer Service.This is the success formula that has been the backbone, cornerstone and foundation of every single great Customer Service organization since the dawn of man.Great products at a great price backed by excellent Customer Service.I read a lot of that post and the comments from Customers and the thing that shouts out is the lack of friendly, caring and response-able personnel. In addition it is very clear that the empowerment that employees and the store manager had in the past has been removed.This is not a slur against the people that are friendly and competent in that organization. It sounds like they have been smothered by a steady diet of “bottom line” management decisions.So
    Harvard Business
    The 5 P's Of A Job Search
    Step One - Plan:Most people spend more time planning a one to two week vacation than they do planning their lifetime career. When planning for a vacation, you look at where you want to go, what your reason is for wanting to go to that particular place, how long it will take to get there, whether or not you want to take any side trips, what type of budget you will need, and what type of clothes you will need to take. You may also speak with people who have been there to find out a little more about the destination and activities or do some research on the internet or at the library or a travel agency.It is important to do the same type of planning for a career. You need to take a look at where you want to go and how you are going to get there. You will need to look at: whether or not you need post-secondary education or some type of training. How long will it take you to get the skills you need? What is the best w
    This thought was triggered by an article in the February 2005 issue of Harvard Business
    California Limited Liability Company Names
    Guidelines for selecting a LLC NameSelecting a name for your LLC is one of the first steps in organizing your LLC. The California Secretary of State, will first check to make sure that your selected name is not currently in active use by another California LLC. In the State of California, LLC and Corporation names are distinctly separate. For example, it is possible to have similar names that only differ by the corporate identifer. There can be a name of 'Company Name, LLC' and 'Company Name, Inc.'. Many states would consider the two previous examples as deceptively similar, but not the California Secretary of State.Likely to DeceiveThe State of California will not file any document that is deceptively similar, has a possibility to decieve the public, or too closely resembles that of another company.Government AffiliationYour selected name must not imply Governmental affiliation.<
    triggered by an article in the February 2005 issue of Harvard Business
    How Factoring Companies Can Help Staffing Companies Grow
    One of the biggest challenges for staffing company owners is meeting payroll. Employees must be paid every week – without exception. However, paying employees can be very difficult if an agency does not have predictable or reliable cash flow. What is worse, waiting for a payment from a slow paying client can seriously jeopardize the agency’s ability to function.This situation, unfortunately, is quite common in the staffing industry.What is the solution? When owners or managers face slow cash flow their first instinct is to try and get business financing from their local bank. However, they soon learn that getting a business loan is very difficult. Most banks require that the owner have an extensive business history, spotless personal credit and substantial collateral. Unfortunately, small businesses seldom qualify for business loans.Nevertheless, there is an alternative that can help you finance you staffing agency. It’s e
    ticle in the February 2005 issue of Harvard Business
    Interview Tips - Ten Top Do's & Dont's for Winning Interviews
    In this day and age it can become increasingly difficult to even get your foot in the door and get an interview; once you’ve accomplished that you will want to make sure you continue to put your best foot forward and nail the interview as well. Unfortunately, as great as their skills, experience and education are; the interview is where many people lose a job opportunity to their competition. Understanding what is acceptable and what is not acceptable in an interview are critical to receiving a job offer.Tip # 1 Dress appropriately. If you don’t take the time and effort to wear appropriate clothing to the interview, you will lose the job before you even get a chance to explain why you are the best candidate. What you wear to the interview will greatly depend upon the industry or field for which you are applying. Any office related position will require that you wear clothing that is no more casual than a button up shirt, slacks and tie
    uary 2005 issue of Harvard Business
    3 Steps To Attracting More Clients With A Powerful Testimonial
    How do you make a decision to purchase a service or product?Think back to the last time you made a decision to make a significant investment, be that something for your home or business life and the chances are that you not only tried out the product or service before you bought it, but you also asked the opinion of others.Let’s take for example purchasing a camera. Perhaps you asked a friend about their experience of a certain model of camera. You might have also researched the camera on the Internet or in magazines. You might even have gone into your local camera shop so you could ask the opinion of the camera expert in the store.In all these cases, you were seeking endorsements and opinions – in other words testimonials about the camera.When it comes to your potential clients making a decision to invest in your services, which are no doubt far more expensive than purchasing a camera, what reference sites and test
    Harvard Business Review entitled "Breakthrough Ideas for 2005". The article has a brief

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