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Article Check - Building Instant Integrity in Your Business Relationships
Most of us can divide the people in our organizations into three categories: Star performers, moderate performers and substandard performers.Suppose you have 100 employees. In a typical work force, that would probably mean 15 star performers, 83 moderate performers and two substandard performers.Now suppose you could convert five of your moderate performers into star performers. Would it make a s
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dres
Knowledge of your educational background is simply not enough. You are now choosing a career that involves making profits in a dynamic economy. Unless you know enough information about the economy you cannot create viable real life solutions for the organization. Here are 4 reasons for having a good knowledge of Economics1.) Economic Prospects in your chosen field: Those who are not aware of the economy
1. Be Responsive
* Return all calls within 24 hrs (minimum)
The simple act of getting back to people that contact you via phone is a lost art. Most business people overlook how important it is to return all calls quickly. It displays respect for the message and for the person calling you, essentially sending the message, “Your call is as important as every other call I get, and I give it my prompt attention.”
* All emails within 24 hours
It is just as easy to return an email within 24 hours as it is a call. There really is no excuse (or no good excuse) for not getting back to people while they still remember that they contacted you!
* Listen twice as much as you talk
Contrary to popular opinion, listening is just as important as your ability to communicate ideas in the business world. Most people emphasize the latter rather than the former, and as a result fail to build trust in their business relationships.
Leif’s quickie guide to better listening:
A. Frame messages quickly. Reflect back to the person to whom you are listening a condensed version of what you have discerned.
B. Attend to non-verbals: Match nods, body position, gestures. This increases their comfort level with you.
C. Attend more to how the person is articulating much more than what they are articulating.
II. Offer Value at Every Turn
* Pragmatic value is key
The value you offer, whether it be a service, a product, or a relationship, has to have utility for the person you are trying to build a relationship with.
* Always follow up
Always. If you spent a half hour discussing something and don’t follow up, those thirty minutes were wasted. Follow up with a thank you, a note, an article of interest, whatever. But follow up.
* Be honest
Honesty is a lost art in relationships. Everybody pays lip service to the idea that they value it, but few people actually seek out honest, unabashed feedback. If you can provide it, you will instantly build integrity in your business relationships, because very few people do so.
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dress
Types of Social Work Degrees:Social workers can earn three types of degrees, as defined by the U.S. Department of Labor Bureau of Labor Statistics:• Bachelor’s Degree in Social Work (BSW): “A bachelor’s degree in social work (BSW) degree is the most common minimum requirement to qualify for a job as a social worker; however, majors in psychology, sociology, and related fields may qualify for some
* All emails within 24 hours
It is just as easy to return an email within 24 hours as it is a call. There really is no excuse (or no good excuse) for not getting back to people while they still remember that they contacted you!
* Listen twice as much as you talk
Contrary to popular opinion, listening is just as important as your ability to communicate ideas in the business world. Most people emphasize the latter rather than the former, and as a result fail to build trust in their business relationships.
Leif’s quickie guide to better listening:
A. Frame messages quickly. Reflect back to the person to whom you are listening a condensed version of what you have discerned.
B. Attend to non-verbals: Match nods, body position, gestures. This increases their comfort level with you.
C. Attend more to how the person is articulating much more than what they are articulating.
II. Offer Value at Every Turn
* Pragmatic value is key
The value you offer, whether it be a service, a product, or a relationship, has to have utility for the person you are trying to build a relationship with.
* Always follow up
Always. If you spent a half hour discussing something and don’t follow up, those thirty minutes were wasted. Follow up with a thank you, a note, an article of interest, whatever. But follow up.
* Be honest
Honesty is a lost art in relationships. Everybody pays lip service to the idea that they value it, but few people actually seek out honest, unabashed feedback. If you can provide it, you will instantly build integrity in your business relationships, because very few people do so.
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dres
Understanding the cost of conflict is a major factor in persuading contesting parties to attempt conflict resolution and turn their conflict into collaboration.Stewart Levine in his excellent book "Getting to Resolution – Turning Conflict into Resolution" identifies four costs of conflict:Direct costsProductivity costsContinuity costsEmotion
Leif’s quickie guide to better listening:
A. Frame messages quickly. Reflect back to the person to whom you are listening a condensed version of what you have discerned.
B. Attend to non-verbals: Match nods, body position, gestures. This increases their comfort level with you.
C. Attend more to how the person is articulating much more than what they are articulating.
II. Offer Value at Every Turn
* Pragmatic value is key
The value you offer, whether it be a service, a product, or a relationship, has to have utility for the person you are trying to build a relationship with.
* Always follow up
Always. If you spent a half hour discussing something and don’t follow up, those thirty minutes were wasted. Follow up with a thank you, a note, an article of interest, whatever. But follow up.
* Be honest
Honesty is a lost art in relationships. Everybody pays lip service to the idea that they value it, but few people actually seek out honest, unabashed feedback. If you can provide it, you will instantly build integrity in your business relationships, because very few people do so.
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dres
You may be wondering why Branding is so important to the success of your business. Consider the points below, to see how they would contribute to the growth and bottom line of your venture.1. A sharp focus will be created – this clarity will increase your overall effectiveness.2. Your marketing activities will be more likely to attract the right prospects for your service.3. Your business
II. Offer Value at Every Turn
* Pragmatic value is key
The value you offer, whether it be a service, a product, or a relationship, has to have utility for the person you are trying to build a relationship with.
* Always follow up
Always. If you spent a half hour discussing something and don’t follow up, those thirty minutes were wasted. Follow up with a thank you, a note, an article of interest, whatever. But follow up.
* Be honest
Honesty is a lost art in relationships. Everybody pays lip service to the idea that they value it, but few people actually seek out honest, unabashed feedback. If you can provide it, you will instantly build integrity in your business relationships, because very few people do so.
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dres
The Institute of Certified Public Accountants recently published its first tracking research report – CPA Business Barometer – on the state of the economy and the issues facing Irish business. Some real concerns emerged around costs and competitiveness for all European Businesses. There was specific evidence that subsidiaries of foreign companies are under significant scrutiny regarding costs that they incur.
III. Be An Object of Interest
* Use the language well
Learn how to speak well. Learn new words and increase your vocabulary on a weekly basis. Doing so tells other people that you are an educated individual, and value how you come across in interpersonal settings.
* Dress well
When in doubt, overdress. Dressing well is simple to do, no matter how much you earn. Buy quality clothes, nice shoes, etc. Looking nice sends a message that you care about your physical appearance.
* Be contrary
Don’t be afraid to be contrary, even if it means throwing others off their high-horse every now and then. Being contrary and the ability to have an opposing viewpoint sends a message that you have your own thoughts on the matter and care enough about them to not compromise.
Copyright (2006) Leif H. Smith, Psy.D. All Rights Reserved.
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