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  • Article Check - Continuous Improvement - PDCA - The PLAN Phase

    So You've Invented Something, Now What?
    So you’ve invented the next big thing (or at least something that may solve a problem for a select group of people)? Now what?Well, sorry to say, but there’s quite a bit you need to tackle. To give you just a taste, there’s patenting, licensing, marketing, and manufacturing. So goodness, where do you start?First of all, you need to figure out if you are going to be able to make a profit from your invention. Patenting and marketing your invention are not inexpensive, easy tasks. They are very costly and take time!Chances are you’d like to make some money out of all this, so you first need to do a little research. Find out if you can make enough money from your invention for it to be a worthwhile endeavor.<
    ecific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘W
    Multi-Line Small Business Phones
    Multi-line small business phones are ideal for upcoming small businesses. With multi-line operations, one can put the current call on hold to make another call. It becomes possible to use two phone lines with just one phone. This makes the multi line phone an efficient and convenient device to manage business calls. Multi-line small business phones are mainly available in markets as corded business phones and non coded business phones.Most multi-line small business corded phones have a digital answering system, call waiting caller ID, caller ID memory, three-way conferencing and speed dial system.Multi-line speakerphone is another type of corded multi line business phone. Many of these phones have a speakerphone, hold, fl
    Let's start by a quick recap of the main article...

    Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
    ----------------------------------------------------------------

    What Is An Improvement Cycle?

    "Everything we do is a process, every process has a customer"

    The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.

    The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.

    The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘WH
    Closeout Merchandise: How A Product Become A Closeout
    Closeout merchandise is lucrative because of its nature. Merchandise is considered to be a closeout when its original seller loses the original sales venue for it.In other words, closeout merchandise can be a case of socks which were manufactured for an upcoming movie. Once the movie is no longer shown in the theaters, the movie licensed socks need to be sold as a closeout.Since the original event the socks were produced for has passed, the socks must be sold at a steep discount in order to find a buyer.As you can see, if you purchase this closeout at the right price you can make a good deal of money when you resell it.The question now becomes how to sell the socks?First thing you need to remember is
    standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘W
    Boost Your Profits Instantly With Your Own Credit Card Reader Writer
    With the increase of home-based and new, independent businesses being introduced, the need for obtaining a credit card reader / writer is also growing. The modern credit card readers and writers have in large quantities replaced the old style readers. Who remembers the old-fashioned type of credit card readers where the merchant had to put the credit card on top of the layered paper receipt with all of its carbon copies in the placeholder and slide the plastic arm over the card and receipt with one swoop? Many times that swoop had to be repeated over and over because the ink didn’t take to all of the copies the first, or even second time. You will probably still encounter these portable readers at street fairs and flea markets that hav
    >

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘W
    Poems In Training - A Metaphor For Success
    Poems and stories can provide powerful metaphors in training, particularly when you are trying to get a motivational point across. If you think about the things you remember from your past education, you will probably note that most of them have come from rhymes or stories of some kind. I mean how did you learn to say your A,B,C's? I bet you're even saying the rhyme in your head right now!I find that participants respond extremely well when you sum up a topic with a rhyme that fits the occasion and there are so many wonderful examples to be taken from past literature that it really doesn't have to take too much time looking for them either. An example of this for me was the subject of 'procrastination'. I really struggled to get
    t we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘W
    Educational Conferences
    Educational conferences feature motivational and educational sessions for industry newcomers and experienced executives in key business categories, including management, investment, technology and business skills development. They help explore and discover innovative education; products and services that will help arrive at solutions. Educational conferences help students gain a wide knowledge in the various fields of study and cope with fast developing technology. Participation by teachers, administrators and staffs at these conferences provides them with an awareness to build technology rich learning environments. Various conferences, conference dates, location, subject and other information such as prior booking, transportation and
    ecific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘WHY’ until the true root cause(s) of the problem have been identified.
  • Note 2

    If using Cause and Effect in a 'positive' way, e.g. if the desired effect is the successful start of a new venture or the successful completion of a new project, the causes will be the indivual people, things, events etc. that result in the desired outcome.

    Note 3

    Great Tip! Before and After...

    Once the desired outcome has been achieved either in full or in part, use the first Cause and Effect diagram as a base and then do a second one to show which 'causes' gave the achieved result.

    In the spirit of PDCA and Continuous Improvement, this forms the starting point of the next cycle

    STEP 3 Develop Plan

  • Think creatively to determine the best approach and best possible corrective actions
  • Make sure each action can be measured and is measured
  • Make sure each action is deadlined
  • How will you measure?, When will you measure? Who will measure?
  • Repeat the process for each Cause and Effect category if necessary
  • Develop your implementation plan and publish it.
  • Note 4

    We all know or should know that plans are NOT edicts.

    No-Brainer

    If we have had the foresight to involve those who will be responsible for the doing in the planning, they are far more likely to support it and help with it's communication.

    Two Powerful Problem Solving / Decision Making Tools

    SWOT analysis

    (Strengths, Weaknesses, Opportunities, Threats)

    Force Field analysis

    (the strength of what's working for us and what's working against us).

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