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Article Check - Maximizing the Value of Your Business at an Independent Broker Dealer (Beware the B-Myth)
What Motivates Your Customers To Buy? n you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do.Seems like a pretty simple question, right? Not really, when you dig deeper under the surface. How you answer is critical to the success of your business.To begin, understand one simple fact: prospects and clients buy for their reasons, not yours. They could care less about your company and your mission statement or the long list of product features you so skillfully articulate.They only care about the outcome your offer provides them. They want the benefit, the impact, the improvement, the comfort, or the security it will deliver. Most small business marketing fails to address these crucial client needs directly. Instead, they focus on the greatness of their product or service and miss what is important.Small business marketers are often their own worst enemies. Frequently, they are not com · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style Business Credit Cards Changes, changes, changes. You can’t pick up a Wall Street Journal on a given day without finding that one company has been bought by another. Most of the time you can’t pick up one of the trade magazines in our business without finding that an independent broker-dealer has been bought by another independent broker dealer or an RIA has been bought by another RIA.Business credit cards are an important way of gaining credit that most business owners ignore. Most credit cards allow for up to 56 days interest free credit provided the outstanding balance is settled in full. There is absolutely nothing to stop you using this facility for your business although you will need to keep a careful track of the relevant records.The essential point is that you must research what is available. In other words, it is mandatory in business to establish how much credit you can obtain and how long you will be given to pay. You cannot, for example, draw up any meaningful cash flow forecasts unless you assume from the outset that no credit will be available.It can take time to get business credit cards. In most cases the bank will require some form of reference. All banks have All this activity has to make you wonder: Why are all these people doing this? Are they trying to get their equity out of the business? Are they trying to preserve their businesses for a loved one? Are they trying to derive some economies of scale and some synergy by joining forces? Are they trying to gain some strength to protect themselves from the competitive onslaughts that are coming from every direction in the independent broker dealer, financial planning and investment advisory arenas? Yes, probably all of these reasons and many more. Your independent broker dealer has a business. Do you? Maybe you do. Maybe you don’t. Maybe you just think you do! Maybe you’re wondering what you should be doing with this work area to which you report to every morning, this gaggle of clients that depends on your every move, these employees who support you on a day-to-day basis. Maybe you’re tired and want to slow down. Maybe you’re just burned out from dealing with the everyday hassles. Maybe you’re excited about your work and want to see it grow. Maybe you’re looking for a sensible and profitable exit strategy. Whatever your scenario is, start thinking about your practice and make a conscious decision about whether it is positioned the way you want it to be. Don’t be caught up in “The B Myth.” The B Myth is my terminology for the situation where a broker, financial planner or investment adviser is under the illusion that he has a “business” when in actuality all he really has is a job. As John Bowen, a senior consultant in this area, says, “If you build a system which revolves around you, it is difficult to transfer the business to anyone else. You own a job, and it’s hard to sell a job.” Yes, I know. When you went in the financial services business someone told you that “you were in business for yourself, that you were building something for yourself.” In truth, that’s what you may have done -- built something for yourself -- which nobody else wants because it has little or no value to anyone but you. Beware the “B Myth!” Some of you may be asking yourselves, “Haven’t I heard of this B Myth before?” Well, actually my concept is borrowed from one outlined by author Michael Gerber in his best-selling books, The E Myth and The E Myth Revisited and applied to our industry. The sad fact is many financial planners and financial advisers with independent broker dealers are suffering from the illusion that they have a business. In fact, what they do have is an unreliable stream of income, a lease, some employees, a group of clients, some commercial software, and some fixtures and equipment worth only 25 cents on the dollar. The reality is this: The stream of income is a mixed bag of financial planning fees you generated, commissions you generated, and a slice of RIA fees that is growing slowly and is dependent upon your efforts to sell the client on this way of doing business. Your assistants or employees may not know what to do unless you are around to tell them and might scatter to the wind if they thought the business was for sale. Your clients think you walk on water because you have convinced them that you are what is indispensable rather than the advice they receive. In this scenario, hopefully you have been a good saver because there will not be much equity in your “business" to sell. Have I given you some food for thought? If so, here are some of the things you can do to make your “business” more attractive to a potential buyer, more reliable and supportive to your clients, and in the process more valuable for yourself -- whether you ever sell it or not! A good friend of mine (let’s call her Jane) who was successful at selling her investment advisory practice in California offers some key points to create maximum value in your business: · Accept the fact that making your business attractive to a buyer and building value normally takes some time: Time to streamline operations and build teamwork among staff; time for you to aid in the transition of clients after the business has been sold. · Don’t make your clients suffer under your own “myth of indispensability.” Being indispensable leaves your clients vulnerable when you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do. · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style f Brand Identity, Branding and Brand Image his gaggle of clients that depends on your every move, these employees who support you on a day-to-day basis. Maybe you’re tired and want to slow down. Maybe you’re just burned out from dealing with the everyday hassles. Maybe you’re excited about your work and want to see it grow. Maybe you’re looking for a sensible and profitable exit strategy. Whatever your scenario is, start thinking about your practice and make a conscious decision about whether it is positioned the way you want it to be. Don’t be caught up in “The B Myth.”Brand Identity is a promise. One given from business to customer to expect certain things. Whether that promise involves product quality, service, price or a million other things varies from brand to brand. But the one thing common among all brands is the need to be a strong brand.Why is brand identity so critical?A strong brand identity can position a company above its competition all by itself. But having a brand that’s strong takes time, money and effort to develop. It’s not as simple as just redesigning a logo or rewriting a tagline. Brand identity is the reason you offer for your customer to choose you instead of your competition.How to rework your brand identitySuccessful re-branding involves “evolution,” not “revolution.” You must impress upon your existing customers that your The B Myth is my terminology for the situation where a broker, financial planner or investment adviser is under the illusion that he has a “business” when in actuality all he really has is a job. As John Bowen, a senior consultant in this area, says, “If you build a system which revolves around you, it is difficult to transfer the business to anyone else. You own a job, and it’s hard to sell a job.” Yes, I know. When you went in the financial services business someone told you that “you were in business for yourself, that you were building something for yourself.” In truth, that’s what you may have done -- built something for yourself -- which nobody else wants because it has little or no value to anyone but you. Beware the “B Myth!” Some of you may be asking yourselves, “Haven’t I heard of this B Myth before?” Well, actually my concept is borrowed from one outlined by author Michael Gerber in his best-selling books, The E Myth and The E Myth Revisited and applied to our industry. The sad fact is many financial planners and financial advisers with independent broker dealers are suffering from the illusion that they have a business. In fact, what they do have is an unreliable stream of income, a lease, some employees, a group of clients, some commercial software, and some fixtures and equipment worth only 25 cents on the dollar. The reality is this: The stream of income is a mixed bag of financial planning fees you generated, commissions you generated, and a slice of RIA fees that is growing slowly and is dependent upon your efforts to sell the client on this way of doing business. Your assistants or employees may not know what to do unless you are around to tell them and might scatter to the wind if they thought the business was for sale. Your clients think you walk on water because you have convinced them that you are what is indispensable rather than the advice they receive. In this scenario, hopefully you have been a good saver because there will not be much equity in your “business" to sell. Have I given you some food for thought? If so, here are some of the things you can do to make your “business” more attractive to a potential buyer, more reliable and supportive to your clients, and in the process more valuable for yourself -- whether you ever sell it or not! A good friend of mine (let’s call her Jane) who was successful at selling her investment advisory practice in California offers some key points to create maximum value in your business: · Accept the fact that making your business attractive to a buyer and building value normally takes some time: Time to streamline operations and build teamwork among staff; time for you to aid in the transition of clients after the business has been sold. · Don’t make your clients suffer under your own “myth of indispensability.” Being indispensable leaves your clients vulnerable when you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do. · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style Direct Market Ad: Five Ways On How To Create Income From Your Ads e -- built something for yourself -- which nobody else wants because it has little or no value to anyone but you. Beware the “B Myth!”You just spent hundreds, or in some cases, thousands of dollars placing a direct marketing ad. The day it comes out you are anxiously awaiting the response from potential clients. You have done everything right. The ad meets all the criteria of a good response rating, the magazine you chose is your target market, and you have placed the ad in an opportune location. Now you are ready for the calls to start flowing in.There is a "five finger" rule that you can follow that could dramatically increase your income from advertising. It is simple, effective and profitable.Finger Rule #1: Tell the person who you are. Introduce yourself by name. This immediately puts the other persons guard down and makes you more personable. Remember, the most effective means of selling is building a Some of you may be asking yourselves, “Haven’t I heard of this B Myth before?” Well, actually my concept is borrowed from one outlined by author Michael Gerber in his best-selling books, The E Myth and The E Myth Revisited and applied to our industry. The sad fact is many financial planners and financial advisers with independent broker dealers are suffering from the illusion that they have a business. In fact, what they do have is an unreliable stream of income, a lease, some employees, a group of clients, some commercial software, and some fixtures and equipment worth only 25 cents on the dollar. The reality is this: The stream of income is a mixed bag of financial planning fees you generated, commissions you generated, and a slice of RIA fees that is growing slowly and is dependent upon your efforts to sell the client on this way of doing business. Your assistants or employees may not know what to do unless you are around to tell them and might scatter to the wind if they thought the business was for sale. Your clients think you walk on water because you have convinced them that you are what is indispensable rather than the advice they receive. In this scenario, hopefully you have been a good saver because there will not be much equity in your “business" to sell. Have I given you some food for thought? If so, here are some of the things you can do to make your “business” more attractive to a potential buyer, more reliable and supportive to your clients, and in the process more valuable for yourself -- whether you ever sell it or not! A good friend of mine (let’s call her Jane) who was successful at selling her investment advisory practice in California offers some key points to create maximum value in your business: · Accept the fact that making your business attractive to a buyer and building value normally takes some time: Time to streamline operations and build teamwork among staff; time for you to aid in the transition of clients after the business has been sold. · Don’t make your clients suffer under your own “myth of indispensability.” Being indispensable leaves your clients vulnerable when you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do. · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style The Very Best Promotional Items Ever business was for sale. Your clients think you walk on water because you have convinced them that you are what is indispensable rather than the advice they receive. In this scenario, hopefully you have been a good saver because there will not be much equity in your “business" to sell.While there’s a lot to be said for being innovative, when it comes to promotional items to advertise your company, some of the old standards are still the best and most popular. If you’re looking for advertising gifts to put your name in front of your customers, sometimes it pays to follow tradition. These are historically the top selling promotional items in any type of business, and the reasons why they’re perennial favorites.Imprinted Calendars Calendars imprinted with your business name and contact information are the single most traditional holiday gift sent out by companies in nearly any business. A wall calendar puts your company in front of your customers 365 days a year and reminds them of your holiday wishes and loyal service. A customer may not be able to find a telephone directory, but th Have I given you some food for thought? If so, here are some of the things you can do to make your “business” more attractive to a potential buyer, more reliable and supportive to your clients, and in the process more valuable for yourself -- whether you ever sell it or not! A good friend of mine (let’s call her Jane) who was successful at selling her investment advisory practice in California offers some key points to create maximum value in your business: · Accept the fact that making your business attractive to a buyer and building value normally takes some time: Time to streamline operations and build teamwork among staff; time for you to aid in the transition of clients after the business has been sold. · Don’t make your clients suffer under your own “myth of indispensability.” Being indispensable leaves your clients vulnerable when you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do. · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style What Is Collaborative B2B E-Commerce n you are gone -- for any reason. Instead create systems within your office that deliver whatever you deliver in a consistent way regardless of whether you are there or not. That’s what successful franchises do.Collaborative B2B e-commerce or c-commerce as it is more popularly known refers to the process of companies sharing their intellectual capital as well as their core competencies using the Internet and B2B exchanges. Businesses are linked to their partners using extensive, complicated and expensive infrastructure that enables them to interact with each other, sharing data and working together to in a reliable and secure B2B exchange. B2B exchanges can be public or private; businesses prefer private exchanges, as they are considered more secure, reliable and where they can control the infrastructure. Public exchanges are relatively cheaper; offer the chance of recruiting new customers but these exchanges have not been very successful.When businesses collaborate and participate in B2B e-commerce, they save t · Understand that a knowledgeable potential buyer is looking for a documented stream of revenue over a period of time. Different revenue streams have different values. Commissions and one-time fees have much less value than consistent, annual investment advisory fees or consistent mutual fund trails. · Valuing your business can be tricky. First ask yourself what you would reasonably pay for what you have. Then consult with a professional. Mark Tibergien of the management advisory services of Moss Adams, LLP in Seattle stresses the importance of “free cash flow” as a valuation measure -- net profitability of your business adjusted by fair market compensation for you and any other principals. To prove profitability and determine free cash flow, you have to keep good records. Knowledgeable buyers will normally ask for two to three years of records. · Qualify your buyer: Does the buyer’s personality and style fit your clients? If a buyer scares the clients, they will leave and your ability to maximize the value of your business will be limited. Does he have the money to pay (cash and good credit)? As John Bowen points out, “Make sure that you are not taking all the risk in the transaction.” Falling victim to the “B Myth” is easy to do but also avoidable with some awareness and planning. Do you want to own a “business” rather than a “job”? Then do what Michael Gerber suggests: Think about your practice as if it were the prototype for a network of 5000 outlets. At McDonald’s, the franchise owners don’t flip the burgers, but the franchises have tremendous value because they have installed the systems that turn out a very consistent product or service in the absence of the owner. Something for you to consider!
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